Installment Guide

Know your payment schedule

Your signed agreement and authorised payment schedule set out your instalment obligations. Before paying, check the exact due date, approved amount, permitted method and any reference you need to provide.

Understand the statuses

• Scheduled: A future instalment recorded on your active contract.
• Upcoming: An instalment with a due date approaching.
• Due today: A scheduled amount with today's due date and an outstanding balance.
• Overdue: A scheduled balance whose due date has passed.
• Paid: The schedule shows a fully applied payment.
• Review balance: An unsettled item on a contract that requires staff review.

Paying and confirming a receipt

Use only a payment method confirmed by Gujrat Autos. Keep your transfer or cash receipt details. A payment request, screenshot or pending entry does not automatically mean a receipt has been approved and posted.

When a receipt is recorded and posted, the ERP can reflect the paid amount and remaining instalment balance. If your payment does not appear, contact our team with the receipt number, date, amount and reference.

If you might pay late

Contact the business as soon as possible. Any changed due dates, settlements, reversals or exceptions require the applicable internal review and authorised documentation. Do not assume a schedule was revised until you receive confirmation.

Open customer portal · Request payment assistance.