Frequently Asked Questions

Before you begin

Our answers explain the general process. Vehicle prices, stock, financing eligibility and final terms must be verified through Gujrat Autos and your written agreement.

Can I enquire about a vehicle online?

Yes. Use the live vehicle catalogue or contact enquiry form to ask about available stock, specifications and a viewing.

Can I apply for an instalment plan through the website?

You can submit an enquiry for discussion. This is not an instant credit application or automatic approval.

Can I see my instalment history online?

Customers with activated portal accounts can view their recorded contracts, schedules, applied balances and posted receipts.

Can I make an online payment through the website?

No online payment gateway is claimed here. Confirm acceptable payment channels directly with our team.

Why is a payment missing from my account?

A receipt may be pending review, unmatched or recorded against a different reference. Send the transaction details to support for verification.

Do you guarantee a vehicle or financing approval?

No. Stock, price, documentation and any financing terms are subject to review and written confirmation.

How can I raise a complaint?

Use our complaints guide and the contact form to request a documented review.

See more questions in the FAQ section on the homepage.